Ken Edwards has over 30 years of subject matter expertise in Operations Management, including enterprise-wide Operations leadership positions most recently at both ZirMed and Waystar. Ken brings a proven track record of scaling software businesses to Venture First. Over more than a decade, Ken led his previous organizations to a range of improvements that include reductions in client implementation time to revenue, software defects, and support case resolution time. He led ZirMed to consistent #1 rankings in national healthcare clearinghouse client satisfaction indexes. During Ken’s Operations leadership tenure at both ZirMed and Waystar, the company’s revenue grew more than 10X with consistently strong and growing EBITDA margins, contributing to two Private Equity events, and ultimately the largest software IPO in Kentucky’s history.
Ken has also served on a number of non-profit boards in the past, including a 10-year tenure for the Francis Parker School of Louisville, KY. During Ken’s Board Chair tenure, Francis Parker completed a capital campaign that enabled renovation of 50% of the high school’s real estate footprint in downtown Louisville, and the building of a new theatre in its elementary school.
Ken holds an MBA from Boston University and a BA in Economics from Middlebury College in Vermont. He and his wife Beth, reside in both Louisville, KY and Ferrisburgh, VT.